Everything you need to know to plan an accessible visit to Brighton i360.
Brighton i360 is a fully accessible site, including Drift, our on-site restaurant.
Guests with additional accessibility needs are entitled to a complimentary companion ticket with purchase of an Accessibility Ticket; your companion can be a family member, friend or registered carer.
Accessibility Tickets are available to purchase for all Brighton i360 experiences, online or in person at the ticket office or gift shop.
Book Accessibility TicketsUpon arrival we have two entrances.
Our Ticket Office is located at road level (on the A259) on the promenade, in a replica West Pier toll booth to the west side of the Brighton i360 site. The Ticket Office has level access from the road, or there is step-free underpass located by Regency Square Car Park, just across the road by the Royal Sussex Regiment Memorial statue – use the pedestrian crossing to access the underpass without entering the car park.
There are accessible ramps a few minutes' walk in either direction from Brighton i360, that lead down from the promenade to beach level. Head East towards the Basketball Court, or West towards the Edward VII Memorial.
Our beach level entrance to the Brighton i360 Café and Gift Shop has two sets of automatic sliding doors to enter the venue.
Drift, our on-site restaurant, is accessible from beach level via two entrances: one on the east side of the building, near the lower exit of the underpass, and another on the south side, adjacent to the beach.
Please note that the lift located on the east side of the building, beside Upper Drift, is not in service.
The entrance to the attraction is straight ahead by the restrooms as you enter through the café doors. Here, you will enter the queue barriers and security search area. After the security checks, you will proceed to the Departure Lounge, ready for boarding the pod.
The Departure Lounge is open plan, featuring an exhibition about how Brighton i360 was built, a bar for refreshments and small selection of products for purchase from the Gift Shop.
The Gift Shop is fully accessible. All units are on wheels and can be easily moved as needed. They are spaced evenly apart to accommodate guests using wheelchairs.
All areas of the building are fully accessible to wheelchair users and guests with specific access needs. If you require assistance during your visit, please speak to a member of our friendly Guest Experience Team or ask to speak to the Duty Manager.
Please note that wheelchairs powered by lithium batteries cannot be permitted inside the pod.
Brighton i360 is committed to meeting the requirements of the Equality Act 2010.
Brighton i360 offers two boarding points, depending on the weather and time of year.
In good weather, boarding and security checks will take place on the Upper Deck at road and promenade level, beside the Ticket Office.
During the winter months, boarding takes place inside the venue via the café entrance.
Signage will be displayed around the site on the day of your visit to direct you to the correct boarding point.
The iconic i360 pod is step free and fully accessible inside with 360-degree views.
The pod is air conditioned but can still get quite warm on hotter days. Be sure to dress appropriately and carry water with you during the summer months.
We can accommodate 4 wheelchairs at a time inside the pod, and wheelchairs powered by lithium batteries are not permitted inside the pod.
The public toilets are located at the back of the café and are accessible without steps from both the café and Drift. They include baby-changing facilities and accessible toilet cubicles.
Additional accessible toilets are located on the Upper Deck, behind the Ticket Office at road and promenade level.
Drift, our on-site restaurant, is accessible step-free from the café and has two wide automatic double-door entrances from beach level.
The restaurant features a central circular bar that can be accessed from all areas of the restaurant. Tables and chairs of varying heights are available indoors and on the beach-level terrace, which offers views of the West Pier.
The venue can cater to a range of dietary requirements on request. Please inform the Drift team of any allergies when making your reservation, upon arrival or before ordering.
Drift offers table service and can be contacted for reservations and enquiries on 01273 927318, or at hello@driftbarandkitchen.co.uk.
For more support and information on your visit and our opening hours, visit the links below.
Plan Your VisitOpening TimesIf you have an accessibility enquiry regarding your visit, or want to speak to us about something else, complete the form below.
