Brighton i360

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Brighton i360 ticket office

Frequently Asked Questions

Everything you need to know before visiting Brighton i360

Got a question about visiting Brighton i360? Find answers to our most frequently asked questions below.

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Can't find what you're looking for? Get in touch with the team and we'll get back to you as soon as possible.

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Accessibility & Getting Here

We’re pleased to offer a free carer ticket when accompanying a disabled guest. While we don’t offer a specific discount for the disabled person themselves, they would pay the standard admission rate.

You can either book online and select the carer ticket option or purchase on the day at our admissions desk.

If you need any further assistance or have other questions, feel free to let us know. We look forward to welcoming you!

Booking & Changes

Each pod journey lasts 25 minutes but you will need to arrive at least 20 minutes before your timeslot to pass security checks.

We also have a gift shop and café which you can enjoy before, and after, your visit.

Yes, you can buy tickets when you arrive however we would recommend buying them online and avoiding the queues!

Pre-book your i360 experience online and enjoy a cheaper ticket price - view our full ticket prices on our tickets page.

Offers & Gift Cards

Check out our amazing offer exclusive to Brighton locals here.

Visiting & Policies

Check out this weeks opening hours and our future opening hours here.

Unfortunately, we do not allow dogs (except for assistance dogs) onto the Brighton i360 pod.  However, all dogs are welcome in the gift shop and our Café.

Assistance dogs are permitted on the Brighton i360 pod, but please advise us when you make your booking if you are bringing your dog. The dog must remain under your control at all times and you must be confident that your dog will not be distressed by travelling in the enclosed glass viewing pod.